We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Have you or has your child reached 16 years of age?
We have had an increase in parents calling up to discuss their 16 or 17 years olds medical matters recently. unfortunately the law states that we are unable to discuss anything with parents or guardians unless there is consent on the patients notes.
When a person reaches the age of 16 years, they are no longer a child and if the person has capacity, then they are within their rights to allow or not allow a parent to talk or discuss medical matters on their behalf, If a person reaches this age and lacks capacity due to a medical condition, then different rules apply.
Please do not be offended when the reception or administration team remind you of this because they are only following the law. Patients over the age of 16 years if age do have the same right to privacy and confidentiality as everyone else within the NHS does.
If you are 16 years of age and above and you wish for your parent or guardian to be able to discuss all your medical matters, then please ask at reception for a consent form. This consent can be removed and revoked at any time.
If you are 16 years of age and you do not want for your parent or guardian to be able to discuss all your medical matters, then ensure we have an up to date mobile/phone number or email so if we need to contact you then we will contact you direct. Please inform reception of your mobile/phone number or email address.